Immediately after you hear the startup chime, press and hold the Command + Option + P + R keys to reset the PRAM. For the PRAM/NVRAM, start the computer and after you hear the startup chime, hold Shift, Control, and Option keys while you press the power button on your Macbook for at least 10 seconds.Ģ. This is used in places like your computer's internal clock and resetting the PRAM/NVRAM can be an effective way to clear out the virtual cobwebs and get your Wi-Fi up and running again.ġ. NVRAM (Non-Volatile Random-Access-Memory) and PRAM (Parameter Random-Access-Memory) are two internal Mac components that store the memory even when the device is turned off. Resetting the NVRAM/PRAM and SMC might help. This will produce a log that could help a technician understand your Wi-Fi problems. When the tool finishes, select Monitor my Wi-Fi connection in the pop-up that shows, and then click on Continue. Quick tip: If Wireless Diagnostics turns up empty, now's a good time to set up Wireless Monitoring. You'll be presented with a detailed look at your network options and the computer will run you through a series of steps to try to identify and fix your Wi-Fi problems. Click on Continue for your Mac to run the diagnostics on your Wi-Fi connection. Select Open Wireless Diagnostics from the dropdown menu.ģ. Hold down your Option key and click the wireless icon (the Wi-Fi symbol) in the status menu at the top of your screen.Ģ. You can access Wireless Diagnostics by searching for it in the Spotlight search function (as illustrated above), or by doing the following:ġ. I've personally never had it solve a single Wi-Fi problem, but hey – maybe it will work for you – and Apple has improved the tool over the years. Wireless Diagnostics is Mac OS X's built-in Wi-Fi troubleshooting tool.

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